Read more about which shared medical services OneShare Health can provide our Members when it comes to COVID-19.
We understand that you might have some concerns as confirmed cases of the novel coronavirus (COVID-19) continue to rise in the United States. While these may be stressful, even isolating times, we want to put your mind at ease by reminding you that we are here for you, praying for you, and supporting you.
Keep reading to learn more about COVID-19 and what OneShare Health can provide you and your family as far as treatment and testing. And, remember, though the future may be uncertain, OneShare is here for you in your time of need.
Am I Eligible for COVID-19 Treatment?
If you’re a Member enrolled in our Complete or Classic Programs, and you or an enrolled family member is showing signs or symptoms of COVID-19, then non-third-party testing, treatment, and medical services are Eligible for Sharing, subject to the Program Guidelines. Please keep in mind, however, that a Lab Bill resulting from third-party COVID-19 testing will be subject to the Member’s ISA.
For Members enrolled in our Catastrophic Program, Emergency Room and Hospitalization medical expenses are Eligible for Sharing, subject to the Program Guidelines1. However, Primary Care Physician Visits, Urgent Care, and COVID-19 testing expenses are Not Eligible for Sharing on the Catastrophic Program.
To learn more about what the CDC has to say about COVID-19, monitoring symptoms, and preventing the spread of the virus, visit their website. Members with questions regarding Sharing Eligibility for COVID-19 medical expenses can contact our Member Support Team by phone at 833-546-4478, Monday through Friday, 8am — 6pm CST.
Is There a Waiting Period for COVID-19?
For COVID-19, the 90-Day Waiting Period does not apply for any OneShare Health Programs. However, COVID-19 testing and treatment are still subject to Program Guidelines.
If a Member has contracted COVID-19 prior to enrolling in a OneShare Health Program, they will be subject to the 24-Month Lookback for any lingering medical issues resulting from the illness.
What should I do if I think I have been exposed?
If you think you have come in contact with the virus and are exhibiting symptoms, Clever HealthTM Smart Virtual Care (Telemedicine) doctors are standing by 24/7 to provide screening for COVID-19, answer your questions, evaluate your risk of infection, and recommend the next steps via phone or video chat.
With Clever HealthTM Smart Virtual Care (Telemedicine), the doctor is always in, offering convenient relief for your body and peace of mind. Clever HealthTM makes Smart Virtual Care better, faster, and easier. At your fingertips, Clever HealthTM can more efficiently and accurately take care of non-emergent health care needs. Via an AI-driven smart questionnaire you and your family have access 24 hours a day, 7 days a week, 365 days a year to state-licensed and fully credentialed providers in the most convenient and efficient way.
However, Clever HealthTM consults via chat, phone, or video are also available to you and your family via the app. Using intelligent intake, local providers, and population health intelligence, Clever HealthTM reduces errors and can provide proper follow-up and ongoing care at local facilities.
I'm a Member. What Should I Do if I’m Ill?
If you or an enrolled family member is feeling ill and experiencing non-emergency symptoms that could be COVID-19, we encourage you to download the Clever HealthTM app for Telemedicine through Smart Virtual Care, both provided on your ID card, or in your Membership Guide.
All of our Members have access to Smart Virtual Care (Telemedicine) with a 100% Shared Consult Fee. You can talk with a physician 24 hours a day, 7 days a week.
Emergency warning signs and symptoms related to COVID-19:
If you are experiencing severe symptoms, including any of the emergency warning signs2 listed below, you need to seek emergency care:
- Trouble breathing
- Persistent pain or pressure in the chest
- New confusion or inability to arouse
- Bluish lips or face
Immediately call 911, or call ahead to your local emergency facility, and notify the operator that you are seeking care for someone who has, or may have, COVID-19. Get more information about coronavirus and its symptoms by visiting our COVID-19 page.
Can I Get Help with the Emotional Stress of COVID-19?
We’re living in unprecedented times right now. To help ensure your positive mental health and stress management, we have the IBH Behavioral Health / Member Assistance Program (MAP) via the OneShare Health YOU Portal available to Members of the Catastrophic, Classic, and Complete Programs.
The MAP provides innovative, technology-based tools for behavioral and mental health through the following services and much more:
- Confidential Counseling:
- Up to four (4) face-to-face, video, or telephonic counseling sessions for relationship and family issues, stress, anxiety, and other common challenges.
- 24-Hour Crisis Help:
- Toll-free access for you or a family member experiencing a crisis.
Learn more about the MAP by contacting Member Support—we’re standing by to answer your questions!
And, if prayer is all you need to lift your spirits, feel free to give our Prayer Line a call at 877-293-7481, submit a prayer request, or read “Jeremy Farmer on Overcoming Feelings of Isolation During COVID-19” on the One Share, One Voice Blog.
While these times may be uncertain, OneShare is standing by to provide you and your loved ones with the quality care and peace of mind you deserve.
Are health sharing ministries the real deal? Join our Christian health share and experience the OneShare difference today!
Medical sharing is not a new concept! In fact, medical cost-sharing communities have been around since the ‘80s, helping families find an affordable path to pay for health care. But, how does medical sharing work exactly? When you belong to a Health Care Sharing Ministry (HCSM) like OneShare Health, your Monthly Contributions are pooled together with other Members’ and then shared out as Eligible medical needs arise. A portion of your Contributions are also used to support charities nationwide! Become a Member of our Sharing Community today and help us spread compassionate care to all those in need.
“Therefore encourage one another and build one another up, just as you are doing.”
I Thessalonians 5:11 (ESV)
1Subject to specific Program Eligibility. Review Membership Guidelines for full details, Waiting Periods, Pre-Existing Limitations, limits, and ISA for all Sharing Services.
2 This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.
The Behavioral Health / Member Assistance Program (MAP) is not owned or operated by OneShare Health and is not a Sharing Service, but is made available to Members by Integrated Behavioral Health (IBH).