EASY

ENROLLMENT

Kenya P. Was very helpful and answered all my questions

Kenya went above and beyond!!

Very helpful

I was dreading this call but it went seamlessly. I was so happy to get answers so quickly. Thank you.

The customer service representative was a good listener, able to answer my questions, and overall very helpful.

Kenya P very helpful to visit with.

Love that I get to talk to a HUMAN when I call and how straightforward their plans are. They make insurance commonsense

Cindy W. was courteous, helpful and kind. She helped me understand my EOS statements and resolve an outstanding matter. I very much appreciate her help.

Very knowledgeable, kind and patient. 😀

Great service from Kenya

Kenya was a blessing and answered all of my questions patiently!

So far it’s been a good process. Lori has been extremely helpful and friendly!

Extremely helpful. Stayed on phone with me at provider locaion until verification.

Beth in billing was very professional, kind and patient with all of my questions. She was a tremendous help.

I’m sorry I’ve forgotten her name yet she was very patient, kind and helpful. Everything I needed was resolved. Thank you.

The person that I talk to was very nice and very helpful. I learned a lot. I will be calling back. Thank you

I had a very helpful lady. Who followed the rules required in other to be able to talk with me. Very corteus and efficient. Thank you for your help.

Great customer service

Kenya gave me great service and helped me with what I needed. And answered all of my questions :)

Kenya was so awesome!!

Extremely helpful, professional and polite.

Helped me exactly as I had hoped.

Thank you

I appreciate that you always get to talk to a person at OneShare – there's never an automated voice assistant. And the agents I've talked to are always so pleasant and helpful. Today I spoke with Kenya and I appreciate her going above & …

Appreciated the clarification I received today. I especially love being able to speak with a live person that I'm able to understand.

Very pleasant and knowledgeable!!

One Share is easy to work with and their Customer Service and Billing Departments are easy to work with.

Beth did a good job explaining the billing method and timing for 2 new members!

Kenya was extremely helpful and patient with me today while we worked through a complicated matter. She really went out of her way to solve my issues, including contacting the hospital and provider numerous times. Very impressed!

Great service! She was on the phone over an hour with me going through all my questions!

OneShare was great. Easy to sign up. Easy to manage the account. Great communication. And when I ended my contract work and was able to receive health insurance through an employer again it was very easy to cancel.

Great experience all …

Called about coverage and they were super helpful

Cindy was incredibly helpful getting all my questions answered!

The customer service experience is truly wonderful, they are friendly and take the time to explain things to you. You definitely don't feel like another number or an annoyance to them. Shout out to Briana for being a wonderful help to me as…

Kenya was extremely professional and quick to understand my questions and needs.

Appreciated the help provided by Cindy

I called for customer service today. I needed to learn what I will be reimbursed for, for an upcoming regular check up. The representative was Victoria. I couldn’t have asked for a better experience. (I have come to expect to be confused …

Tonya was a huge help in explaining how to o navigate the website. I always have great customer service!

Cindy W was very helpful and went above and beyond to help me!

Lori was straight to the point and answered all my questions.

Kenya was great and helped me with all my questions and problems. Thank you!

Victoria was most helpful. She was professional and kind. She took her time and explained the details. OneShare Health and its customers are fortunate Victoria L works for them. Thank you!

Cindy was very professional and quick with helping me navigate an issue I was having with a provider.

My concerns were handled completely. I am grateful for Victoria’s dedication to getting me answers!

Cindy, Was the most helpful person to work with. She was kind ,listened and diligent to persevere. I am truly grateful for her assistance, As I have been lost within the company sharing methods

Kenya was very helpful and polite thank you

No problem but only used once just to find out preventative services must be 180 days after inception, not 160 days. Expensive lesson but not their fault.

Amazing people who care about you. Would recommend this service to anyone.

Cindy was very helpful! I was frustrated after calling the 1-800-226-5116 number and getting no help finding an orthopedic doctor in network. Cindy took the time needed and emailed a list to me and also made sure that I understood what …

Customer service folks are helpful in resolving outstanding issues.

Cindy provided excellent customer service while answering all of my questions regarding my account. Thank you.

Very informative and easy to understand the information give.

Very helpful I wish I could get her everytime on the phone

Exceptional customer service! Kenya went above and beyond to assist with my situation, she was an absolute pleasure to work with.

Melanie was extremely helpful with my customer service issue.

She took the TIME to help me.

A big thank you to Lori for being so courteous and professional. As well as returning our phone calls in our time of need.

Melany was very kind and helpful. I appreciated her friendliness and warmth.

Customer Service is helpful and friendly.

Great call with Cindy. She was very kind, knowledgeable, and thorough. I am a new member and she made me feel welcomed and supported!

I went into this conversation extremely confused about our health insurance we had taken out & was very unsure if I wanted to keep the coverage they offer. Cindy answered many, many questions that I had and was very patient and …

Kenya was kind and helped us out a lot

Very helpful

It has been an absolutely amazing experience. Everyone I have spoken to has been so friendly and professional.

The people at One Share are very polite, helpful and professional. I eould highly recommend the use of their services.

Great communication skills and very pleasant and helpful.

Great customer service!

Kind, Courteous, and Helpful!

Super helpful with providing info on other plans available. Didn’t know this when I joined years ago.

Very helpful and quick.

4 stars for OneShare but 5 stars Cindy form OneShare that took time to explain my benefits and processes with me today.

Worked with the One Share Health customer service rep Cindy and she was very helpful. Even if she didn’t necessarily know an answer right away she would put me on pause and find an answer. I appreciate her friendliness and willingness to …

Amy was absolutely amazing. She was extremely helpful answering all of my questions and providing me with proper information.

I’ve been having issues with my billing between One Share and UC Health. Robin M from One Share went above and beyond, getting me on a three way call with my medical provider to help me resolve these billing issues. She is definitely an …

April was awesome and very helpful!

I don't remember the young lady's name that took my call but she was great! She was very personable and very knowledgeable. Her friendly attitude and willingness to help made for a good time while on the call.

My customer service rep was knowledgeable about my questions and helpful in providing the information needed to take next steps.

As a new customer, I was having trouble logging into my portal. I reached Robin at the help center and she was amazing! She did everything she could and still had to get her supervisor involved. We worked together for over an hour but she …

Very helpful!!

Kaylee was wonderful!

Clear and communicative. Tanya T was helpful and kind.

Kenya was super helpful looking into share requests and ensuring they were all moving thru the system with forward progress. She’s very thorough and pleasant to speak with. Thanks!!

Very knowledgeable and helpful

Robin was very friendly, helpful and thorough!

Thank you!

OneShare's healthcare sharing ministry always provides great customer service and I recommend them highly!

Kenya was amazing at helping to settle my bill from Kootenai Health after they tried to double charge me for services! 10 out of 5 stars review!!

I have been with One Share Health since 2020, and I am very happy with them. They are easy to work with, always answer my questions and address my concerns. There is a great group of people working there who genuinely care about people.

Great people and a lot of peace of mind.

Kenya was very helpful and helped resolve my billing issue.

Staff is knowledgeable & helpful.

Tanya was very helpful, knowledgeable courteous and professional.

Excellent! The best! Thats all I can say

I called One Share in need of clarification and spoke with Aastha and then with Dionne. They were extremely helpful with all my needs helping to clarify and making things easy. It’s so great to receive the help I need in a timely and …

Excellent customer service from Kenya. I greatly appreciated her help. Thank you so much, Rodney Sharp

Very friendly and helpful service.

Did a wonderful job getting me log in thank you

One Share health has the best customer service . Tanya T. was so helpful ! They really understand the complexities of medical billing and make it very personal and easy.

Of all the people I've had to talk to at One Share, Kenya P. was the most helpful and caring. She handled my problem with kindness and professionalism. Thank you and God bless. Zina Maki

The Member Support and Billing Services people I spoke with were prompt, very friendly, and very helpful.

Excellent service and communication.

Robin M, thank you for your Wonderful Service this morning. I do hope One Share Health appreciates the rare gem they have found in You! Thank you for your patience and your kind attentiveness to my concerns this morning...

I very much appreciated Melanie’s patience and assistance with my questions. She answered everything thoroughly and kindly.